Indigo Licence Activation

Once you have purchased an Indigo Licence from the Glare Technologies Store you need to go through a few steps to activate it with Indigo.

  1. Open Indigo and click on the Licensing button.
  2. Press Copy to Clipboard to copy the hardware key. Do not copy the text manually.
  3. Upon purchase of a licence, you will receive an email with a link to the store page with your details on it. Keep this link somewhere secure, and check that your details are correct.
  4. Scroll down to the bottom section. Paste in your hardware key into the appropriate box, depending on the type of licence you own, and press "Generate Licence Key".
  5. A bunch of characters will be returned in a text box, copy it all.
  6. Paste it back into the Indigo Licence dialog box at the bottom, and press "Verify licence key".


  7. Success!

  8. The Indigo background will also tell you if it is verified.
Floating Licence Activation
Getting the server Hardware ID

First, decide which computer you will use as a licence server.

Install Indigo Renderer (which can be downloaded from http://www.indigorenderer.com/download) on your server.

Run the "Indigo Network Manager" on the server.
(For example, on Windows, this can be accessed Start -> All Programs -> Indigo Renderer -> Indigo Network Manager)

Press the Licensing button, then "Copy to Clipboard" to copy the hardware ID for the server.

Email the hardware ID to support@indigorenderer.com
If you have purchased floating licences, we will reply with the licence file based on the hardware ID and the number of licences purchased.

Using the Licence Key

Once you have received your licence key by email, open up the Licensing dialog in the Indigo Network Manager again. Then paste the licence key into the text field labelled "Enter your licence key".

Finally, press "Verify licence key" and of the licence key is valid, the "licence status" field will display a message similar to the following:

Licensed to 'Nick Chapman'
Email: 'nick@indigorenderer.com'
5 x Network Floating Full

If the licence key is not valid, an error message will be displayed instead in the licence status field; please contact support@indigorenderer.com for assistance.

Using the Floating Licences
Obtain the Licence server's hostname

A hostname is a name used to identify a device connected to a computer network.

See the Network Rendering tutorial, step 3, for more information on this.

Make sure the Indigo Network Manager is running on the licence server, and the licence key is loaded into it as described earlier.
Set up Indigo on your workstation(s)

On your workstation computers, install Indigo Renderer.

Start Indigo Renderer.

  1. Click on the "Options" tool-bar button.
  2. Select the "Network" tab in the options dialog.
  3. Ensure that the "Use network manager" option is checked.
  4. In the "Network manager hostname" field, enter the licence server hostname.
  5. Ensure that the "Use floating licence" option is checked.
  6. Ensure that the "Do master search broadcast" option is unchecked.
  7. Click "OK" to save the changes and exit the options dialog.
Test retrieval of the floating licence

Restart Indigo on your workstation.

When Indigo starts, the Indigo logo and some information will be displayed in the main window.

If the floating licence retrieval was successful, the Licence type will be 'Network Floating Full' and
the Licensed to will be 'Network Floating Licence User', as shown:

Troubleshooting
Network ports

Some ports will need to be opened on the licence server, so that Indigo running on the workstations can connect to it: TCP Port 7200.

Network manager logging

The Indigo Network manager writes out reasonable comprehensive logs to network_manager_log.txt in the appdata directory, for example C:\Users\nick\AppData\Roaming\Indigo Renderer\network_manager_log.txt.

Looking at this log can give useful information if floating licences are not working.

Upgrading from Indigo 3 to Indigo 4

To upgrade your Indigo 3 licence to an Indigo 4 licence, follow these steps:

When you purchased an Indigo 3 licence, you will have received an email from billing@indigorenderer.com, which contains a link to your private licence page on store.glaretechnologies.com.

If you can't find the email, please contact support@indigorenderer.com for assistance.

Please follow this link to go to your licence page.

Then click on the "Buy Now" button in the "Upgrade to Indigo 4" section.

Upon clicking the "Buy Now" button, you will be taken to an order summary page for your upgrade order, which will summarise the cost and allow you to select the payment method to complete the order.

Upgrading from Indigo RT to Indigo Renderer

To upgrade your Indigo RT licence to an Indigo Renderer (Full) licence, follow these steps:

When you purchased an Indigo RT licence, you will have received an email from billing@indigorenderer.com, which contains a link to your private licence page on store.glaretechnologies.com.

If you can't find the email, please contact support@indigorenderer.com for assistance.

Please follow this link to go to your licence page.

Then click on the "Buy Now" button in the "Upgrade to Indigo 4" section.

Upon clicking the "Buy Now" button, you will be taken to an order summary page for your upgrade order, which will summarise the cost and allow you to select the payment method to complete the order.