IndigoMax licence error

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awsjolie
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Joined: Sat Mar 16, 2013 11:31 pm

IndigoMax licence error

Post by awsjolie » Sun Mar 17, 2013 1:27 pm

This error appears when i hit render button, although there's only Indigo RT and plugin for max 2012 in the package were installed. and my licence is for Indigo RT, certainly. Is there something wrong? May i get some help ?
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subpixel
Developer
Posts: 237
Joined: Sun Mar 28, 2010 9:09 am

Re: IndigoMax licence error

Post by subpixel » Mon Mar 18, 2013 8:39 pm

Hi,

Thanks for the report. Will have it sorted out.
Could you please identify your version of IndigoMax?
Thanks,

awsjolie
Posts: 6
Joined: Sat Mar 16, 2013 11:31 pm

Re: IndigoMax licence error

Post by awsjolie » Mon Mar 18, 2013 11:39 pm

My IndigoMax is Version 3.4.4 ,it's the current version in Indigo install package, i guess so. I've just purchased IndigoRT for a few days but i can't do anything without IndigoMax.

Im now looking for your support, asap. Thanks.

By the way, as i saw there are several reports about 3dsmax crashing when opening Compact Material Editor ( even though there is a fresh scene), but i still can't find any solution for this. It's really a big problem with me, too.

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subpixel
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Posts: 237
Joined: Sun Mar 28, 2010 9:09 am

Re: IndigoMax licence error

Post by subpixel » Tue Mar 19, 2013 12:29 am

awsjolie wrote:My IndigoMax is Version 3.4.4
Well, IndigoMax does not have version 3.4.4 yet, so I assume you're talking about Indigo 3.4.4 release, which was bundled with 0.1.2.44. You might verify this with Customize > Plugin Manager, navigate to IndigoMax.dlr and read description.
Anyway, You might try go to <max root>\plugins\IndigoMax folder and rename / backup file indigo_sdk.dll

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