Indigo Renderer Forum

Hi, I hope this is the right place to ask for help on this but let me know if it should be posted elsewhere.

The problem is pretty straightforward: Skindigo won't launch the renderer. It doesn't seem to throw an exception (at least one that I can see) - it shows the message 'Export Complete' along the bottom status bar of Sketchup but then nothing happens at all.

In the Indigo RT log file I get the following message:
Wed Nov 22 21:52:57 2017: =============================Indigo Started=======================================

but that's all that happens - the Indigo RT app doesn't seem to fire up (in spite of the log message - though I assume something is writing to that file.)

I can export a .IGS file, then can open it and render it but the default process straight through from Sketchup doesn't work - though it has always worked previously.

Incidentally, a log item is only recorded ONCE - it then does nothing until I restart Sketchup. It then will record a log line the first time I launch the render and stops again (but still Indigo doesn't fire up.)

So after a couple of Sketchup restarts, and export attempts, the log looks like:
=============================Indigo Started=======================================
Wed Nov 22 21:50:09 2017
Wed Nov 22 21:52:57 2017: =============================Indigo Started=======================================
Wed Nov 22 22:08:14 2017: =============================Indigo Started=======================================
Wed Nov 22 22:09:40 2017: =============================Indigo Started=======================================


The problem is that I'm not entirely certain where to look for the problem though I have (sadly) managed to replicate this on two machines - one running the trial version of Indigo RT, one running my licensed version.

Any thoughts / advice gratefully received!

Sketchup version 2018
Skindigo Version 4.0.61.1
Indigo RT Version 4.0.61
Mac OS 10.11.6

Thank you for any help!

Hi Paul,

thanks for reporting this bug, we will fix it and put out a new build soon.

Thank you so much - I actually thought it was something I'd done! Thanks for your help. And also thanks for the renderer - it's bloody brilliant!

Thanks a lot, we really appreciate

This should fix your problem:
https://www.indigorenderer.com/forum/vi ... 17&t=14519

THANK YOU