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gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 9:23 pm
by Pixelflix
Hi guys,

I have a problem with a current project. Since yesterday, the gpu renderer doesn´t start correctly anymore. As usual, it is loading the scene in indigo and the timer is running, but I get no picture, now after 14 minutes it´s still black (added a screenshot). I have renderrd some pictures with this sketchup-file in gpu mode before and everything worked fine. Meanwhile I have added more materials, plants and so on. May this be the problem?

Whal I have tried so far:

- copied the whole scene in a new sketchup file
- deleted the glas and water materials
- tested some older files (working as intended)
- reinstalled indigo render.

So I have no clue, what to try next. Especially because there is no error message. Unfortunately this is a commercial project for a client and the deadline is very soon. So I would be very grateful for some advice.

Thank you for help
Pixelflix

Re: gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 9:30 pm
by Eneen
Maybe lights are too weak/disabled/normals reverted or camera set to be too dark?

Re: gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 9:42 pm
by Pixelflix
Thank you for the advice. Checked it, but the light settings seem correct.
What I forgot to mention. If I render in cpu mode, everything works fine and
I get a picture after a few seconds. But Cpu mode needs sooo much longer to render :(

Regards,
Pixelflix

Re: gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 10:52 pm
by Eneen
Just guessing: windows updated drivers by itself?

Re: gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 11:07 pm
by Pixelflix
Yeah, it does. And I am just checking my nvidia drivers. The comic: gpu in gerneral is working fine. Only in this sketchup model, something seems wrong, but no idea what it could be :/

Re: gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 11:11 pm
by Eneen
Camera in wall? I mean very close to wall so maybe precision issue.

Re: gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 11:26 pm
by Pixelflix
Problem solved, even if i dont understand :P
After some try and error I found an object, I added from 3d warehouse before.
After deleting the object, I can now start gpu and get a picture out of it.

But why is there is no error message?

In any case thank you very much for your help :)

Best regards
Pixelflix

Re: gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 11:39 pm
by Eneen
I think it's worth stripping scene and sending to devs.

Re: gpu renderer doesn´t start anymore

Posted: Fri Mar 03, 2017 11:53 pm
by Zom-B
I only can support this: please upload a reduced scene only with this evil model, best as SketchUp and PIGS format.
By that the devs have the best chance to find and eliminate this issue once and for all :)