Cinema render crash

Announcements, requests and support regarding the Cinema 4D exporter
User avatar
pavoda
Posts: 188
Joined: Tue Dec 20, 2016 10:05 am

Cinema render crash

Post by pavoda » Mon May 01, 2017 1:43 pm

Hi,
If I put more then about 40 materials with textures in to the C4D scene, cinema crash after hit render... everytime. :(
Attachments
screen.PNG

User avatar
Originalplan®
Posts: 757
Joined: Sat Sep 26, 2015 8:58 pm
3D Software: Cinema 4D
Contact:

Re: Cinema render crash

Post by Originalplan® » Mon May 01, 2017 6:49 pm

:shock: i will test this on Mac.
Can you upload the file?

Update: Seems to work fine here.
Attachments
Screen Shot 2017-05-01 at 9.36.30 AM.jpg

User avatar
pavoda
Posts: 188
Joined: Tue Dec 20, 2016 10:05 am

Re: Cinema render crash

Post by pavoda » Mon May 01, 2017 11:06 pm

If I dissable all textures but number of materials remais the same, render work OK.
Your materials look like than contains a few textures...number of all used textures in materials is probably key parametr.

Try my attached scene please.
Attachments
Test Materials.zip
(3.09 MiB) Downloaded 248 times

User avatar
Originalplan®
Posts: 757
Joined: Sat Sep 26, 2015 8:58 pm
3D Software: Cinema 4D
Contact:

Re: Cinema render crash

Post by Originalplan® » Mon May 01, 2017 11:27 pm

Tried your scene pavoda.
It renders fine by me on mac. BiDir & GPU too.
No crash.
Attachments
GPU.jpg
BiDir.jpg

User avatar
pavoda
Posts: 188
Joined: Tue Dec 20, 2016 10:05 am

Re: Cinema render crash

Post by pavoda » Mon May 01, 2017 11:58 pm

Thanks you..but it´s weird... :oops:

User avatar
zeitmeister
2nd Place 100
Posts: 2010
Joined: Tue Apr 22, 2008 4:11 am
Location: Limburg/Lahn, Germany
Contact:

Re: Cinema render crash

Post by zeitmeister » Tue May 02, 2017 12:03 am

Try to Update C4D if possible, and/or delete your Cindigo temp files. Plus some prefs, if needed... I always set the material preview to none when I use large textures. This improves scene loading speed tremendeously, because C4D needs less cache then.


Gesendet von iPhone mit Tapatalk
Cheers, David



DAVIDGUDELIUS // 3D.PORTFOLIO
·
Indigo 4.4.15 | Indigo for C4D 4.4.13.1 | C4D R23 | Mac OS X 10.13.6 | Windows 10 Professional x64

User avatar
pavoda
Posts: 188
Joined: Tue Dec 20, 2016 10:05 am

Re: Cinema render crash

Post by pavoda » Tue May 02, 2017 12:30 am

zeitmeister wrote:Try to Update C4D if possible, and/or delete your Cindigo temp files. Plus some prefs, if needed... I always set the material preview to none when I use large textures. This improves scene loading speed tremendeously, because C4D needs less cache then.


Gesendet von iPhone mit Tapatalk
Thanks, but Cinema is updated, cindigo temp is empty and prefs I don´t know what is it . Th :? Material preview unfortunately has no effect on this problem.

If I try render same scene on second computer with C4D R17 first time render run ok, second time it makes crash and same message.

User avatar
Zom-B
1st Place 100
Posts: 4700
Joined: Tue Jul 04, 2006 4:18 pm
Location: ´'`\_(ò_Ó)_/´'`
Contact:

Re: Cinema render crash

Post by Zom-B » Tue May 02, 2017 5:45 am

Hey pavoda,

two ideas: doublecheck your system and GPU RAM during this process of loading that scene and bringing C4D to crash. What are your system specs by the way?

Upload the bugreport zip here, that should help the dev to find the crashing issue :)
polygonmanufaktur.de

User avatar
pavoda
Posts: 188
Joined: Tue Dec 20, 2016 10:05 am

Re: Cinema render crash

Post by pavoda » Tue May 02, 2017 8:43 am

Zom-B wrote:Hey pavoda,

two ideas: doublecheck your system and GPU RAM during this process of loading that scene and bringing C4D to crash. What are your system specs by the way?

Upload the bugreport zip here, that should help the dev to find the crashing issue :)
Thanks for ideas Zom-B
GPU ram is Ok. I have 8Gb. Render by standalone indigo is allright by CPU also GPU. Cinema crash after hit render..It does not matter what render mode I chose.
My system spec is win 10 /32Gb Ram/ Ryzen 1700/2xGTX 1070, but another computer is same problem. There is win 7 intel i5/16Gb Ram/Gtx 960.

Attaching bugreport.
Attachments
_BugReport.zip
(25.01 KiB) Downloaded 257 times

User avatar
Originalplan®
Posts: 757
Joined: Sat Sep 26, 2015 8:58 pm
3D Software: Cinema 4D
Contact:

Re: Cinema render crash

Post by Originalplan® » Wed May 03, 2017 1:26 am

pavoda wrote: Ryzen 1700
Needs the new update from Maxon to work proper.
HOTFIX FROM CINEMA 4D R18.XX TO R18.048

User avatar
Zom-B
1st Place 100
Posts: 4700
Joined: Tue Jul 04, 2006 4:18 pm
Location: ´'`\_(ò_Ó)_/´'`
Contact:

Re: Cinema render crash

Post by Zom-B » Wed May 03, 2017 1:40 am

Originalplan® wrote:
pavoda wrote: Ryzen 1700
Needs the new update from Maxon to work proper.
HOTFIX FROM CINEMA 4D R18.XX TO R18.048
Yes, Originalplan is right, you are using the older R18.041!
pleas tell us if updating C4D helped ya :)
polygonmanufaktur.de

User avatar
pavoda
Posts: 188
Joined: Tue Dec 20, 2016 10:05 am

Re: Cinema render crash

Post by pavoda » Wed May 03, 2017 2:27 am

Ok, I updated to R18.048 but problem is still same.
Ryzen was first problem, cinema doesn´t start default on Ryzen, but I solved it by easy process by tutorial on youtube.

..As I said the same problem with indigo materials I have on the other computer, there is C4D R17 and intel...this is weird. :cry:
Attachments
_BugReport.zip
(45.21 KiB) Downloaded 240 times

User avatar
fused
Developer
Posts: 3648
Joined: Fri Sep 22, 2006 7:19 am
Location: Berlin, Germany
3D Software: Cinema 4D

Re: Cinema render crash

Post by fused » Wed May 03, 2017 10:43 pm

Hi,

I'm looking into the issue. While I don't think it's likely to be an issue, please try running Indigo for C4D without any other C4D plugins and see if the problem is still there.

User avatar
pavoda
Posts: 188
Joined: Tue Dec 20, 2016 10:05 am

Re: Cinema render crash

Post by pavoda » Thu May 04, 2017 12:07 am

Hi,
Ok, i tried move plugins out and it is same...
BUT, I found something...I installed several older versions of cindigo and it seems, that problem started at version indigo-for-cinema-4d-4.0.43.2 because the older versions run normal and newer do crash- This could be a clue to solve this issue. :roll:

User avatar
zeitmeister
2nd Place 100
Posts: 2010
Joined: Tue Apr 22, 2008 4:11 am
Location: Limburg/Lahn, Germany
Contact:

Re: Cinema render crash

Post by zeitmeister » Thu May 04, 2017 12:13 am

:-))


Gesendet von iPhone mit Tapatalk
Cheers, David



DAVIDGUDELIUS // 3D.PORTFOLIO
·
Indigo 4.4.15 | Indigo for C4D 4.4.13.1 | C4D R23 | Mac OS X 10.13.6 | Windows 10 Professional x64

Post Reply
22 posts

Who is online

Users browsing this forum: No registered users and 6 guests